Payment Policy
Honeyvelle is committed to providing a clear and straightforward payment experience. This Payment Policy explains how payment is handled when customers place an order through our online store.
Available Payment Methods
Honeyvelle accepts the payment methods that are made available through the checkout. The payment options shown to you may depend on the checkout environment, your location, and the payment services enabled for the store. The available methods are displayed before you complete your purchase.
Payment Authorization
Payment must be successfully authorized and/or completed before an order can be processed. A payment attempt that is declined, interrupted, or otherwise unsuccessful may prevent the order from being accepted or processed.
Order Confirmation
After a successful order is placed, Shopify may send an order confirmation to the email address provided during checkout. Please review the confirmation carefully to make sure the products, quantities, shipping address, and order details are correct.
Pricing
Product prices are displayed on the store and the applicable order total is presented during checkout. Any applicable shipping charges and taxes are shown in the checkout process before the order is completed, subject to the information available for the shipping destination.
Payment Processing and Security
Payment transactions are processed through the payment services available at checkout. Honeyvelle does not ask customers to send card numbers or other sensitive payment credentials by email. Customers should complete payments only through the secure checkout experience provided by the website.
Failed or Declined Payments
If a payment cannot be authorized or completed, the order may not be processed. Customers may need to use another available payment method or resolve the payment issue with their financial institution or payment provider.
Duplicate Charges or Payment Questions
If you believe you have been charged incorrectly or need assistance understanding a payment associated with an order, contact Honeyvelle. Include your order number and relevant details so we can review the matter.
Refunds and Payment Reversals
Honeyvelle does not routinely provide refunds because we do not accept returns or exchanges. Any exception that may result in a refund or payment reversal is determined after review of the specific circumstances and the applicable store policies. Please review our Returns & Refund Policy and Terms of Service.
Related Policies
For shipping details, see our Shipping Policy. For privacy information, review our Privacy Policy. For general information about Honeyvelle, visit About Us.
Contact Information
For payment-related questions, contact info@honeyvelle.shop.
Honeyvelle
54 Purara St
Amata, NT 0872
Australia